Privacy Policy

At Valtre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit valtre.shop or make a purchase from us.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information
  • IP address and browser information
  • Order history

Payment information is processed securely through our payment providers. We do not store your full payment details.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send marketing emails if you have subscribed to our newsletter

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Payment providers
  • Shipping carriers
  • Website and analytics providers
  • Legal authorities when required by law

We never sell your personal information to third parties.

Data Security

We use industry-standard security measures, including SSL encryption, to help protect your personal information during transmission and storage.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain types of processing

To exercise any of these rights, please contact us.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Valtre
Email: info@valtre.shop